"Very fast and efficient. Maybe this is the best Food, groceries delivery & bill payments app y'all need."

Pattie Aime
#KilaKituKipo

About duka.direct

duka.direct is the fastest growing app based e-commerce platform in Tanzania. The platform which is engineered by Selcom Tanzania, is equipped to bring buyers and sellers together across an array of product lines including food delivery, grocery, fuel and gas delivery, insurance, utility payments and much more. Guaranteeing affordable prices, duka.direct offers a comprehensive order fulfillment process from order processing to delivery, coupled with a suite of ancillary services such as digital payments, real-time order status updates and complete transaction visibility.

Our Mission is to offer the best service and bring convenience, savings and quality to your shopping life. We are armed with expertise and technology to ensure every product is carefully scrutinized and passes our quality assurance checks before delivering it to our customers.

At duka.direct, we take your feedback very seriously and take every action to make sure our customers are satisfied with our services. We understand the difficulty in maintaining a balance between demanding jobs, schedules and family commitments. Why spend hours for basic needs like grocery and household essentials product shopping when you can order quality and reliable products at the comfort of your palm, and have the order delivered to your doorstep or pick it up at the hub at your convenient time?


Why duka.direct

Kuwa dereva wa duka.direct

Tunakupa nafasi ya kujipatia kipato kwa ku-deliver order za duka.direct

Become a merchant

duka.direct enhances your customers' experience and introduces you new ones.

Kuwa dereva wetu sasa

  • -1-

    Kitambulisho

    Uwe na namba au Kitambulisho cha Taifa (NIDA) na barua ya Serikali ya Mtaa
  • -2-

    Leseni

    Uwe na utambulisho wa mlipa kodi (TIN Number) na Leseni hai ya udereva wa Pikipiki
  • -3-

    Wadhamini

    Uwe na wadhamini wawili. Barua zao za Serikali ya Mtaa na vitambulisho vya Taifa (NIDA)

Become our merchant

  • -1-

    Identification

    You need a NIDA ID or NIDA ID number.
  • -2-

    Business License

    You need to have a valid business license.
  • -3-

    TRA TIN

    You need a TIN certificate

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FAQs

More about duka.direct from our Youtube channel
What they say about us?
very fast and efficient. Maybe this is the best delivery app y'all need.
Pattie Aime
Perfect- the delivery was seamless driver only called when he reached my door.
Munira
this rider deserved 10 stars got my order in record time!
Selam Ahmed
arrived fast and hot!
Monique
good customer service thank you! received well by the rider Mr Abrahman
Imraan
quick, efficient, easy!
Inaara Ramji
rider is polite honest and good communicator
Cera
the driver so professional no unnecessary questions
Nusaiba
professionally handled as usual, very timely to process order! keep it up duka direct! very polite and patient rider , quick to pick and quick to deliver, worth every penny of delivery cost. A++++
Baba
Contact us
Phone: 0800714888 (Toll free)
Email: help@duka.direct
WhatsApp: +255 659 430 043
Uhuru Heights
Bibi Titi Mohamed Road
11102 Dar es Salaam
Tanzania
©2024 All Rights Reserved. Selcom Paytech Limited
DUKA.DIRECT